top of page

HURRICANE HELENE

CLAIMS SERVICE INFORMATION

We want to assist you with any claims that may occur as a result of the storm. Keep in mind that insurance companies prioritize claims by severity when catastrophic situations such as this occur. Our goal is to get your claim reported so that the insurance company may begin adjusting it as soon as reasonably possible. We trust you will stay safe during this time.

 

If you would like to report a claim, please do one of the following:

​

  • Click here to “Report Your Claim”.

  • Call your LifeStore office during normal business hours. Monday-Friday 8 am-5pm. You may also leave a message after hours and we will return your call promptly.

    • Boone: 828-264-8804

    • Sparta: 336-372-7992​

    • West Jefferson: 336-246-7297

    • Elkin: 336-835-4060

    • Lenoir: 828-758-4453

    • Newland: 828-737-0679

  • Call 800-488-4999 during normal business hours. Monday-Friday 8 am-5pm. You may also leave a message after hours and we will return your call promptly.

  • You may call the following employee cell numbers if you need more assistance after hours:

    • Jody Brown: 336-877-7414

    • Sandra Williams: 828-850-1418​

    • Dina Faulkner: 828-406-3683

    • Lori Osborn:  336-409-9456

    • Conla Rainey:  828-640-3974

  • File a claim directly to your insurance company through your mobile device. You must have login information.

  • Call your insurance company directly. Below is a list of numbers to assist you:

Commercial Lines
​

Allstate
Auto Owners/Owners
Flood–Auto Owners Ins Co
BITCO Insurance
Builders Mutual
Central
Cincinnati
Great American
Hartford
Indiana Lumbermens Mutual
Isurity
Key Risk
Liberty Mutual
Markel
National General Ins Co
Penn Lumbermens Mutual
Philadelphia Insurance
Progressive
Selective Insurance
Selective Flood
Synergy
Travelers Insurance
USLI
VFIS
Western Surety
Westfield Insurance
Zurich/US Assure

800-255-7828
888-252-4626
877-254-6819
800-642-2507
800-809-4862
888-263-2924
877-242-2544
800-545-4269
800-327-3636
800-752-1895
800-869-3999
866-847-8872
844-525-2467
800-362-7535
800-325-1088
800-752-1895
800-765-9749
800-274-4499
866-455-9969
800-777-9656
877-327-5444
800-252-4633
800-523-5545
800-233-1957
800-331-6053
800-243-0210
800-987-3373

Personal Lines
​

Allstate
American Modern
Auto Owners/Owners
Flood–Auto Owners Ins Co
Bankers Insurance
Central
Chubb
Cincinnati
Colonial Group
Dairyland
Foremost
Hagerty
Kemper Insurance
Lexington
Lititz
MetLife Insurance
National General Ins Co.
NC Grange Mutual
NCJUA
Penn National Insurance
Progressive
Safeco Insurance
Scottsdale
SC Wind & Hail
State Auto
Selective Flood
Travelers Insurance
UPC Insurance
USLI

800-255-7828
800-375-2075
888-252-4626
877-254-6819
800-765-9700
888-263-2924
800-252-4670
877-242-2544
800-628-3762
800-334-0090
866-967-5256
800-922-4050
888-252-2799
800-931-9546
855-725-5642
800-854-6011
800-325-1088
800-394-1236
800-662-7048 (NC only)
800-766-2245
800-274-4499
800-332-3226
800-423-7675
800-236-1873
800-766-1853
800-777-9656
800-252-4633
888-256-3378
800-523-5545

bottom of page